Last updated: 14 November 2026
This Refund Policy governs payments made to Fintech Pakistan for professional services, marketing engagements, sponsorships, event partnerships and event tickets.
By purchasing a ticket, entering into an agreement or engaging Fintech Pakistan for any paid service, you acknowledge and agree to the terms outlined below.
1. PR, media and professional services
All professional engagements, including PR, marketing, media, consulting, campaign management and other services, are subject to a written agreement or proposal.
All payments are non-refundable once work has commenced, unless a specific refund arrangement has been expressly agreed upon in writing and included in the signed agreement before the engagement begins.
Once an agreement is signed and work starts, Fintech Pakistan commits resources, allocates personnel, invests time and may incur operational expenses. Consequently, clients cannot request refunds simply because they change their mind, discontinue the engagement or decide not to proceed with the agreed services.
Exceptional refund arrangements
Refunds may only be considered where a specific arrangement has been discussed, negotiated and mutually agreed upon before the agreement is signed.
Any such arrangement must clearly document:
The milestones and deliverables achieved.
The work completed and resources committed.
The time spent on the engagement.
The conditions under which a refund may be considered.
The applicable refund amount or calculation method.
If no refund arrangement is explicitly documented in the signed agreement, all payments are considered non-refundable once work has commenced.
Refund requests made after signing an agreement cannot introduce new refund conditions or retrospectively change the agreed payment terms.
2. Sponsorships and event partnerships
All sponsorships and event partnerships are governed by individual written agreements specifying the agreed fees, deliverables, timelines and responsibilities of each party.
Once the agreement is signed and execution begins, payments are non-refundable unless otherwise explicitly stated in the agreement.
This includes situations where a sponsor or partner independently decides to withdraw, discontinue participation or no longer wishes to proceed.
Any exceptional refund, adjustment or compensation arrangement must be negotiated and documented before the agreement is executed.
If an event is postponed or rescheduled, existing sponsorship agreements and commitments will generally remain valid, subject to the terms of the relevant agreement.
3. Event tickets
All event ticket sales are final and strictly non-refundable.
Once a ticket has been purchased, the payment cannot be refunded, reversed or exchanged for any reason, including:
Change of plans or personal circumstances.
Inability to attend the event.
Scheduling conflicts.
Late arrival or failure to attend.
Dissatisfaction with the event or its programme.
Any other reason attributable to the ticket purchaser.
If an event is rescheduled, purchased tickets will generally remain valid for the new date.
If Fintech Pakistan cancels an event entirely, ticket holders will be notified of the applicable arrangements, subject to applicable law.
By purchasing a ticket, you acknowledge and accept these conditions before completing your registration.
4. General terms
Refund requests must be submitted in writing to Fintech Pakistan.
Refund eligibility is determined by the applicable signed agreement and this policy.
Verbal discussions or informal understandings do not constitute an approved refund arrangement.
No refund will be issued where the applicable agreement does not provide for one, except where required by applicable law.
Fintech Pakistan reserves the right to review exceptional circumstances without creating an obligation to approve a refund.
5. Contact
For questions regarding this policy or an existing agreement, contact:
Email: founders@fintechpakistan.com
Website: https://fintechpakistan.com